As an international management and organizational change consultant,
keynote speaker and executive coach, ' business focus is on engaging Spirit in business
to create inspiring work environments that are highly effective
in achieving their purpose and fulfilling their vision. She provides
a holistic approach to business success that works with the full
potential of both tangible and intangible assets in the organization.
She assists the organization recreate a foundation for optimal
performance by finding health and balance in the organization
and in the individual engaging the whole person at work including
mind, body, spirit, and emotions. When health and balance in the
organization and the individual is attended to, the full potential
of the organization to get its work done has its greatest chance
for success. Birgitt refers to these high performing inspired
organizations as Conscious Open Space Organizations. Indeed, Birgitt
is the creator of the concept of the Conscious Open Space Organization
and is a true pioneer in this work in the world.
As a management and organizational change consultant Birgitt
is a mentor, coach, facilitator, teacher, healer and workshop
leader. She works with leaders and organizations to develop consciousness
about working with Spirit, to achieve amazing tangible results.
She works using 'Socratic questions' in her mentoring and teaching
roles enabling executives to find the answers, often from deep
within themselves and their organizations. Birgitt has international
acclaim as a large group methods facilitator specializing in the
methods Open Space Technology, Appreciative Inquiry, Word Café
and Real Time Strategic Change. This specialty in large group
methods is significant in her success as an organizational change
consultant, in which she assists organizations to achieve the
change they desire and then to sustain and grow from the new state.
Through her work as facilitator and consultant, organizations
find the answers for their challenges and opportunities, usually
from deep within themselves, accessing inner wisdom and resources
that they had not previously been conscious of. She teaches this
work to consultants and leaders throughout the world.
Birgitt believes that individuals and organizations are whole,
that they have within them the blueprint for their own perfect
health. This worldview assumes strength rather than weakness or
deficit thinking about individuals and organizations. When businesses
and individuals are approached on the basis of their strengths,
conditions are fostered for them to flourish. What is focused
on increases and so strengths increase.
Birgitt is co-founder and president of Dalar International Consultancy
and a partner in New Health Works and Bright Future Holdings LLC.
She and Ward Williams are life partners and business partners,
and have their home base in Raleigh, North Carolina, USA. Birgitt
has worked across Canada, Australia, the United States of America,
Europe, Scandinavia, the United Kingdom, and Russia with numerous
individuals and organizations. With her partner Ward Williams,
she developed the Genuine Contact program, a holistic approach
to success in business and all types of organizations, that is
now taught in a number of countries by Birgitt, Ward, and certified
workshop leaders in their program. Birgitt prepared for this work
for over three decades including her undergraduate and graduate
level studies in psychology in Canada, and in learning intensives
in Canada and the USA. She has a number of published articles
and workbooks and has been cited in a number of books.
Birgitt is committed to working with leaders and organizations
who want to work in a way that honors and respects all of creation
and our Creator, leaving a legacy that our children and their
children will benefit from and be proud of, while simultaneously
achieving exceptional performance and results in their organizations.
She teaches leaders and organizations how to work with constructive
rather than destructive use of energy for the benefit of themselves,
their businesses, others, and all of Creation.
Birgitt's consulting work is informed by her education, her
life experiences including being a wife, mother to four children
and step mother to four, a mother-in-law, a daughter and a grandmother.
She maintains that raising her children taught her more about
consulting work than all of her formal schooling did. She also
maintains that she learned more about individual and organizational
change, transformation, and transition from the healing arts than
she did from her formal education in psychology and organizational
behavior. Birgitt knew at the age of twenty-one that she wanted
to be a consultant, working with systems. This awareness came
to her during early days in her first job after university, when
she worked in a child welfare agency. She discovered that families
who wished to better themselves and do right by their children
were frequently prevented from doing so by the systems around
them. This was in the days before ‘systems theory’
was even talked about but Birgitt made a commitment that she would
become a consultant and work with systems as her life's work.
She spent the next two decades preparing for this work including
taking post graduate work in a pilot program of Clinical Behavioral
Sciences that taught her about individual, couples, family, and
organizational behavior, what interventions worked, what didn't
and why. During her two decades of preparation, she also took
a number of intensives to learn about story telling and the power
of stories, about various large group intervention methods and
critical mass theory for organizations, and she studied a number
of modalities in the healing arts, achieving mastery in some.
But Birgitt did not want to be a consultant until she had the
opportunity to lead an organization and to experience for herself
whether all that she had learned about development, transformation,
transition, and sustainability really worked when one was responsible
and accountable for the performance of an organization. At the
age of thirty-one, she had the good fortune to become the Chief
Executive Officer of a multi-service social and health service
organization. Read her story
about what she learned during that experience, and the development
of the first intentional Conscious Open Space Organization.
In reading the article, you will note that all was not smooth
sailing, but Birgitt eventually found her way. This period honed
Birgitt's knowledge and skills from a senior leadership position
which has greatly and deeply enhanced what she brings to leaders,
executives, and organizations in her consulting work. This period
in her life more than any other also made Birgitt passionate about
assisting women in leadership positions to explore and learn about
women in leadership with all of its implications. Birgitt offers
simple but highly effective, powerful means of solving complex
challenges. She believes that it is impossible to solve complex
situations with complex means and that only simple means allow
that which is complex to be dealt with.
Birgitt's service in the world beyond her paid work has included
service on many Boards of Directors, front line volunteer work
in the social service sector, and she is currently primarily focused
with the Harmony Project that was initiated by Birgitt and her
partner Ward and as a healer using Reiki energy. She also provides
leadership in the International Alliance for Mentoring, and the
international networks of facilitators of Genuine Contact and
Open Space Technology.
Publications
2004: Publication of an article coauthored with Debbie Morris
and Sallie Lee in the November 2004 issue of the Appreciative
Inquiry Journal.
2004: Publication of a chapter in Expert Women Speak…Speak
Out (Alfonso and Glover Scott). Chapter title is The Wellness
(R)Evolution for Individuals and Organizations
2002: Publication of excerpts from a discussion of the spirit
of Open Space Technology in Open Space Technology: the non-guide
edited by Chris Corrigan and Michael Herrman, published as an
e-book.
2001: Achieving Organizational Health and Balance Workbook: diagnosis
and regeneration, published by Musango Multi-Media, Calgary, Alberta,
Canada
2001: Working with Open Space Technology Workbook (178 pages),
published by Musango Multi-Media, Calgary, Alberta, Canada.. ISBN
0-9689576-0-9
2001: Whole Person Process Facilitation Workbook (116 pages) published
by Musango Multi-Media, Calgary, Alberta, Canada. ISBN 0-9689576-2-5
2001: Cross Cultural Conflict Resolution Workbook (89 pages) published
by Musango Multi-Media, Calgary, Alberta, Canada. ISBN 0-9689576-4-1
2001:Advanced Work with Open Space Technology Focusing on the
Conscious Open Space Organization Workbook (200 pages). published
by Musango Multi-Media, Calgary, Alberta, Canada. ISBN 0-9689576-6-8
1999: Publication of an article in Berrett-Koehler’s At
Work in its Jan-Feb issue. With Dr. Larry Peterson. Article entitled
Benefits of Risk and Uncertainty.
1998: Publication of an article in Exchange Magazine. Article
entitled Open Space Technology.
1998: Publication for the Open Space Institute of Canada, entitled
Open Space Leadership and the Medicine Wheel.
1997: Publication of an article in Berrett-Koehler’s At
Work in its March-April issue. Article entitled From One Leader
to Many Leaders.
1996: Publication of a chapter in Women’s Work and Health,
McMaster University Press.
1995: Publication of a chapter in Tales from Open Space (Owen).
Chapter is entitled Open Space in a Social Service Setting: Keeping
the Spirit Alive.
1995: Publication of a paper for the Open Space Institute of Canada,
entitled After the Open Space Event: Managing the Organization
in Ongoing Open Space (co-authored with Larry Peterson).
1995: Publication of a paper for the Open Space Institute of Canada,
entitled Journeying to the Millennium Organization (co-authored
with Michelle Cooper).
1991: Publication of an article in Mandate Magazine, entitled
Women in Poverty.
Awards and Media/Book Attention
2000: Leadership of work of Birgitt Bolton (Williams) cited
in book The Change Handbook edited by Peggy Holman and Tom Devane,
Berrett-Koehler publishers, San Francisco.
2000: Leadership work of Birgitt Bolton (Williams) cited in book
The Spirit of Leadership by Harrison Owen, Berrett-Koehler publishers,
San Francisco
2000: Leadership work of Birgitt Bolton (Williams) cited in book
The Power of Spirit: how organizations transform by Harrison Owen,
Berrett-Koehler publishers, San Francisco
1999: Merit Award from American Society of Landscape Architects
1999: Australian Broadcasting Corporation, guest regarding Facilitating
Change in Organizations
1997: Leadership work of Birgitt Bolton (Williams) cited in book
Expanding Our Now: the story of Open Space Technology by Harrison
Owen, Berrett-Koehler Publishing, San Francisco.
1996: Received recognition in the community as Hamilton Woman
of the Year
1996: Canadian Broadcasting Corporation, guest regarding the Future
of Canada
1996: McLean’s Magazine, guest regarding the Future of Canada
1996: Vision TV, featured in documentary focusing on Social Justice
and the Church
1990-1996: interviewed extensively by newspapers, radio, and TV
news regarding matters of social justice and problems faced in
Canada’s inner cities.
1995: Leadership work of Birgitt Bolton (Williams) cited in Training
Magazine Critical Mass Thinking: Putting Whole System Thinking
into Practice (September, 1995)
1995: Acknowledged for quote of the day in Canada’ s national
newspaper
1995: Received the Mayor’s Race Relations award for Organizational
Excellence
1995: founding member of the Open Space Institute of Canada
1994: Leadership work of Birgitt Bolton (Williams) cited in book
Millennium Organization by Harrison Owen, Abbott Publishing, Potomac
Maryland.
1994: Received the Zonta Club II of Hamilton award for their Woman
of the Year in appreciation for “unfailing efforts to improve
the legal and economic status of women and children”
1991: Certificate of appreciation from the Regional Municipality
of Hamilton-Wentworth “in recognition of services to the
citizens of Hamilton-Wentworth”
Membership
Membership in the following associations enables me to continue
to upgrade my personal and professional development
* Founding member of the International Alliance for Mentoring
* Member of the International Network of Genuine Contact facilitators
* Member of the International Network of Open Space facilitators
* Founding member of the Harmony Project
* Member of the Association of Consultants, Trainers, and Speakers
* Member of the Planetary Awakening Network
* Flame Keeper in the Order of St. Brigit
* Member of the Triangle Organizational Development Network
* Member of the Association for Training and Development
* Founding member of the Open Space Institute of Canada
* Member of the Organizational Development Network of the United
States
* Member of the Urban Core Support Network, Canada
* Member of the Order of Michael
Volunteer Commitment and Community Involvement
From 1969 to present, Birgitt has held many volunteer positions
as a Board member, Committee member, Task Force Member, or front
line worker. It is a strong personal commitment to her to give
back to the community in whatever way she can, to help make the
world a better place. Currently, her volunteer commitment focuses
within the organizations of which she is a member, in particular
providing leadership in the Harmony Project, the International
Alliance for Mentoring, the International Networks of Facilitators
for Open Space and for Genuine Contact, and every twenty days
attending to her duties as a flame keeper for St. Brigit.
Skills and Expertise
The combination of education, ongoing upgrading with both certificate
and non-certificate training programs, and Birgitt’s experience
have culminated in the following combination of skills and expertise
that those she works with can benefit from:
* Development of Conscious Open Space Organizations
* Organizational change facilitation
* Specialized organizational development knowledge and experience
with whole system interventions
* Organizational transformation and sustainability
* Organizational and community leadership
* Community economic development
* Financial management
* Human resource management
* Resource development and public relations management
* Highly effective management and administrative skills including
knowledge of pertinent legislation including employment standards,
health and safety, pay equity, etc.
* Facilitation using Open Space Technology, Whole Person Process
Facilitation
* Facilitation of conflict resolution
* Social and health research and policy development
* Policy governance expertise and training, including leadership
training, community and board member training including training
for consumers who want to be Board and Committee members
* Public sector, non-profit sector administration
* Outstanding interpersonal skills
* Excellent communication skills
* Sought after public speaker
* Competent in computer skills, knowledgeable about current systems
and software, including navigation in cyberspace
* Specialized knowledge about issues facing communities including
health, mental health, persons marginalized by society, newcomers
to North America, children and the effects of children living
in poverty, child abuse, domestic violence, women’s issues,
housing, cross cultural practices
Education
Certification
Large Group Intervention Practitioner, Advanced Level, Organizational
Development, Texas, 1996
Large Group Intervention Practitioner, Organizational Development,
Florida, 1996
Process Facilitation, Institute of Process Facilitation, Ontario,
1994-1995
Cross Cultural Practices, Esalen Institute, California, 1994
Story and Myth in Organizations, Storyshoppes, New York, 1992
Open Space Technology, H.H. Owen and Co., Washington, 1992
Volunteer Sector Leadership Development, Train the Trainer Institute,
Ontario, 1991
Public relations and fundraising, Canadian Center for Philanthropy,
1985
Volunteer Management, Canadian Center for Philanthropy, 1984
Conflict Resolution and Negotiation, Woods-Gundy, Ontario, 1984
Union/Management Negotiations, Woods-Gundy, Ontario, 1983
Team Leadership and Quality Circles, Woods-Gundy, Ontario, 1983
Postgraduate:
Clinical Behavourial Sciences (Individual Behavior, Family Therapy,
Group Therapy, and Organizational Behavior with a specialty
in Organizational Behavior), McMaster University, Hamilton,
Ontario, Canada. 1980-1983.
Certificate rather than degree is conferred in this three year
post graduate program. The program brought theory together with
practice; eligibility requiring one to be able to bring situations
from the workplace into the classroom through audio and videotapes
Undergraduate:
Honors Bachelor of Arts, Magna Cum Laude, McMaster University,
Hamilton, Ontario, Canada. 1974-1977 to complete the four-year
program. Double major in psychology and biology. Thesis 1977:
An assessment of Cognitive Development in Learning Delayed Children.
Employment
President
DALAR INTERNATIONAL CONSULTANCY
ORGANIZATIONAL EFFECTIVENESS CONSULTANTS, RALEIGH, NORTH CAROLINA,
USA
1999- PRESENT
Partner
NEW HEALTH WORKS
PROVIDING INFORMATION AND SALE OF PRODUCTS FOR HOLISTIC PERSONAL
HEALTH AND BALANCE, RALEIGH, NORTH CAROLINA, USA
2001-PRESENT
Partner
NEW TECHNOLOGY WORKS
PROVIDING INFORMATION AND SALE OF NEW TECHNOLOGIES FOR A BETTER
WORLD, RALEIGH, NORTH CAROLINA, USA
2001-PRESENT
President
DALAR ASSOCIATES
ORGANIZATIONAL EFFECTIVENESS CONSULTANTS, ANCASTER, ONTARIO
1992 TO 2002
In this position I was responsible for all operations of a small
business that worked in both the public and private sectors
providing organizational development services. Clients range
from small local organizations to national organizations, each
with different needs based on their evolution and the environment
in which they are striving to succeed.
Chief Executive Officer
WESLEY COMMUNITY HOMES, INC., HAMILTON, ONTARIO
1992 to 1996
In this position I was responsible for the inception, development,
and operations of a non-profit housing corporation. During this
time, I led an effort in which we were successful in achieving
financing and developing a $12 million housing project. Structure
and process for carrying out a significant new organization
in the community were designed and implemented.
Chief Executive Officer
WESLEY URBAN MINISTRIES, INC., HAMILTON, ONTARIO
1986 to 1996
In this position I was responsible for the operations and development
of a large multi-service social and health service organization
in the inner city. Budget of the organization was $1.8 million.
From this position, the initial work for Wesley Community Homes
began in 1987, resulting in the success noted above. As well,
another organization, the Hamilton Urban Core Community Health
Centre, was created and developed and then “spun-off”
as an independent organization with it’s own executive
director and community based Board of Directors.
Director of Public Relations and Volunteer Administration
Children’s Aid Society, Brantford, Ontario and Six Nations
Reserve Office, 1981-1986.
Intake and Protection Social Worker
Children’s Aid Society, Brantford, Ontario and Six Nations
Reserve Office, 1977-1981
Comments about Birgitt Williams include:
“The approach that Birgitt shares through Open Space
Technology is inclusive to all concerned, resulting in a team-oriented
workplace. Birgitt shows great attention to detail in her work,
is reliable and thoughtful and it was a pleasure to have her
as the key person to ‘make it happen’”. Lynn
Storey, the Discovery Centre
“Birgitt has been clear, direct, and forthright with
me in advising that our service needs to move towards a community
based philosophy, accountable to and responsible for all our
citizens. I appreciate her candor and accept her suggestions”.
Robert Middaugh, Chief of Police
“I have enjoyed the experience of Birgitt creating an
environment that was supportive and challenging, providing opportunities
that were unique in allowing individuals to achieve high levels
of personal growth and professional development. In creating
spaces where there can be true communication between peoples,
Birgitt strengthened and empowered individuals, corporations
and communities”. Steve Buckle, Hamilton AIDS Network
“Birgitt came to work with us in the Southam Newspaper
Infolab so that we could share her understanding of corporate
communications, vision creation, and effective meeting process.
She was very valuable to us as we went through difficult times”.
Wayne McPhail, Southam News
“Birgitt lives her values and beliefs every day. Truth,
integrity, social justice, spirit and compassion are evident
in all she does. Birgitt’s first concern is successful
outcome for the organization, project, or community rather than
personal recognition”. Michelle Cooper, Director St. Elizabeth
Visiting Nurses
“In regards to training, I feel that it is the best
money we ever spent.” Cynthia Squires, Achievement in
Motion
Leadership in Conferences
* Spirit in Business Conference, October 2004, Zurich, Switzerland
* International Alliance for Mentoring Conference, September 2003,
Raleigh, North Carolina
* International Alliance for Mentoring Conference, September 2002,
Raleigh, North Carolina
* International Alliance for Mentoring Conference, September 2001,
Raleigh, North Carolina
* Environmental Protection Agency Organizational Development Conference,
December 2001, Colorado, USA
* Future of Volunteerism Conference, November 2001, Ontario, Canada
* First International Alliance for Mentoring Conference, September
2001, North Carolina, USA
* Nursing Leadership Conference, April 2001, Ontario, Canada
* Conference for Quality of Life for Seniors, April 2000, Ontario,
Canada
* Canadian Farm Business Managers, Feb 2000, Alberta, Canada
* Canadian Institute of Planners, June, 1999, Montreal, Quebec
* Fast Company Magazine, June, 1999, Toronto, Ontario
* Institute for International Research Conference, May, 1999,
Toronto, Ontario
* Ontario Hospital Association Conference, May, 1999, Toronto,
Ontario
* Nursing Leadership Network of Ontario, May, 1999, Toronto, Ontario
* The Emergent Role of Women Leaders for a Better World, Co-convenor.
Seattle, Washington, May 16-18, 1998 (120 women in leadership
from across North America)
* Good Neighbours Program, Ministry of Citizenship, Province of
Ontario. Toronto, Ontario, November 16-17, 1997
* Open Space on Open Space. Open Space Institutes of Canada, USA
and HH Owen & Co., October 25-27, 1997. Toronto, Ontario (100
Open Space Practitioners from around the world)
* Better Together, The Learning Partnership 4th Annual Conference.
Toronto, Ontario, April, 1997, with Diane Blair and Larry Peterson
(Three simultaneous Open Space Events with 600 Education and Business
participants).
* First Canada/USA Breast Cancer Advocacy Conference. November
17-20, 1996, Geneva Park, Ontario. With Harrison Owen (160 participants
from across North America)
* Prevention Congress VII: Prevention ClearingHouse, April 8-10,
1996. Ottawa, Ontario with Harrison Owen, Larry Peterson (400
social and health service organizations from across the Province
of Ontario).