The Genuine Contact Way is a holistic approach to leadership development and organizational development that honors the wisdom already present in your people and your organization. Rather than imposing solutions from the outside, we create the conditions for collective intelligence to emerge – building capacity that lasts long after any workshop or consulting engagement ends.
This isn’t about quick fixes or isolated interventions. It’s about developing leaders at every level, creating cultures where people thrive, and building organizations resilient enough to navigate whatever comes next.
How you work with us depends on what serves you best right now. Some organizations bring us in as consultants to support their leadership development and organizational transformation. Others prefer to learn these methods directly – leaders building their own capacity, consultants expanding their practice. We often see leaders begin by learning the approaches themselves, then invite us to partner with them on larger organizational initiatives once they’ve experienced the value firsthand.
Two Ways to Learn
Whether you’re seeking targeted professional development for specific skills or comprehensive growth across multiple dimensions, you’ll find approaches that fit your current needs and goals. When you’re ready to learn these methods yourself, you have options that meet you where you are.
Individual Modules
Each workshop in our catalogue stands on its own – offering complete, practical skills and knowledge you can apply immediately. Choose modules based on specific challenges you’re facing or skills you want to develop. Learn what you need, when you need it.
Learning Paths
For those ready to go deeper, our learning paths offer a structured journey through multiple modules. Each path is designed around a specific focus area – from simplifying leadership to designing thriving organizations – and unfolds through three developmental phases: start, grow, and deepen.
The Five Learning Paths
- Simplifying Leadership: Lead as yourself. Simplify everything else.
Develop authentic leadership capacity that honors who you are while building the skills to navigate complexity with clarity and confidence. - Designing a Thriving Organization: Resilient by design. Thriving by nature.
Learn to create organizational cultures where strategy, well-being, and performance work together – building systems that support both people and results. - Participatory Methods that Get Results: Where participation meets real results.
Learn facilitation approaches that unlock collective wisdom and create genuine commitment – transforming how decisions get made and implemented. - Aligning with Your Genuine Self: Your blueprint. Your leadership. Your life.
Develop deep self-awareness and alignment across all dimensions of who you are – creating coherence between your intentions and how you show up. - Train the Trainer: Learn it. Teach it. Multiply the impact.
Become authorized to teach the full Genuine Contact program – joining a global network of practitioners and multiplying your impact by empowering others.
What Makes This Approach Different
Whether you’re a leader who has built success with your people or a consultant supporting organizations in their development, you’re ready for approaches that take your work further. The Genuine Contact Way gives you practical methods to create the working environments where engagement, well-being, and results happen together, not in competition.
Harness Collective Wisdom Through Meaningful Participation: We trust that your people already hold the wisdom about what’s needed. Our participatory methods create the conditions for that collective knowledge to surface and shape solutions together – ensuring the right voices are included to co-create outcomes that work because they come from those who will bring them to life.
Discern Before You Design: We begin by slowing down to clarify what truly needs attention and whether your people and organization are ready with the capacity to address it. By taking time to discern the real challenge and build readiness, you avoid investing energy in solutions that miss the mark or can’t take root because people weren’t prepared to implement them.
Build Healthy, Life-Nourishing Cultures Across Six Dimensions: We work holistically across strategy, leadership, accountability, well-being, intentional development, and service – not with isolated interventions that solve for one area while overlooking broader impacts and organizational complexity. This integrated approach creates sustainable environments where both people and performance thrive.
Decades of Experience and Global Impact: The Genuine Contact Way was co-founded by Birgitt Williams, and all learning materials have been developed by Birgitt Williams and Rachel Bolton – either in collaboration or independently. We’ve been teaching these approaches for decades: Birgitt since the mid-1990s and Rachel since 2002. We have taught Genuine Contact Way modules globally – on five continents and in more than a dozen countries. What we offer has been tested, refined, and proven effective across cultures, contexts, and continents.
Choose Your Next Step
Your Genuine Contact Way adventure starts wherever feels right to you – with a single workshop that addresses a current challenge or a complete learning path that deepens your practice over time.
Part of a Global Network
As Genuine Contact Authorized Trainers, we’re part of something larger. The International Genuine Contact Organization connects us with hundreds of practitioners worldwide who are committed to this way of working. If you’re looking for learning opportunities in other regions or languages – including Dutch, French, German, Norwegian, Spanish, and Swedish – we can help you find colleagues offering these modules around the globe.
*Questions about which approach is right for you? Contact us – we’re here to help you find the learning that best supports your goals.*
