When Something Is Still Missing

You address one challenge and another appears in its place. Communication improves and morale issues persist. Structure changes and the same frustrations surface in a new form. The people are capable and committed. The work matters. And yet something in the environment keeps working against everything you are trying to build.

If you have been working on organizational health for some time, you have likely tried a range of approaches – leadership development, team interventions, restructuring, strategic planning. Many of those efforts will have produced results – for a while, in some areas. The question is why the gains don’t hold, and why the same patterns keep appearing in different forms.

The answer is rarely about effort or intention. It is about what has not yet been visible. Organizations have interior conditions that either support the health and vitality of the people within them or quietly deplete both. When those conditions are not in view, change efforts address the visible symptoms while the underlying patterns continue. Something has been missing from the picture.

The Diagnosis That Begins the Change

Organizations, like all living systems, have an interior terrain – the cultural conditions that shape how people lead, learn, and work together in service of a shared purpose, and whether those conditions sustain that contribution over time. When those conditions are in alignment, the organization has the foundation it needs to do its work well. When they are out of balance, the effects show up across everything: in how people engage, in whether strategy translates into action, in how much energy is available for the actual work, and in the organization’s ability to retain the people who matter most.

Making this terrain visible is the work of diagnosis. The frameworks used in this module are simple, participative, and duplicable by design – practical enough to administer from within the organization, clear enough to work with across different levels and departments, and useful enough to return to over time as a living resource rather than a one-time assessment. The goal is not to deliver an external verdict on the organization. It is to surface, together, an honest picture of where things are.

And regeneration does not wait for the diagnosis to be complete. It begins during it. A diagnostic process that is transparent, inclusive, and timely in sharing information is itself an act of organizational renewal – it demonstrates the very conditions it is working to build. The way information is gathered, shared, and explored together determines whether the experience is energizing or depleting for the people involved. This module is built around that understanding.

What You Will Be Able to Do

This module is designed to build both understanding and practical capability. Read the following objectives at the start as a compass, and return to them as your learning deepens.

As you work through this module, you will bring your own experience, questions, and wisdom about regenerating organizational health and balance to the learning. The objectives below describe what you are working toward. They are offered not as a checklist but as a compass – a way to orient yourself at the start and return to as your understanding deepens.

This module builds both your understanding and your capability to:

  • Describe what organizational health and balance means in the context of mission-driven work, and identify the visible and invisible conditions that support or undermine it in an organization.
  • Examine your own worldview and assumptions about participatory processes, organizational wisdom, and the role of external support – and understand how these shape your approach to both diagnosis and regeneration.
  • Plan and conduct a participative organizational diagnosis using simple, duplicable frameworks that surface the organization’s current state across multiple dimensions: its environment, purpose, leadership and vision, key relationships, and stage of development.
  • Recognize that the diagnostic process itself begins the work of regeneration, and design a diagnosis that is life-nurturing from the start – through transparent communication, appropriate timing, and genuine participation at every level.
  • Distinguish between life-nurturing and life-depleting organizational environments, identify the specific behaviors and patterns that create each, and use this understanding as a practical lens for assessment and change.
  • Guide an organization through a regeneration process using the same frameworks as the diagnosis – working through purpose, leadership, vision, community, management, and relationships in a sequence that builds health from the inside out.
  • Work with grief, loss, and healing crisis as natural features of organizational change, and support individuals and teams through the disorientation that accompanies genuine transformation toward greater health and balance.
  • Build a practical plan for sustaining and renewing organizational health and balance over time, including ongoing use of diagnostic frameworks, attention to energy management at both the personal and organizational level, and concrete commitments for your own organization or practice.

The three-part learning journey below shows how these capabilities are built – each section preparing the ground for the next.

Have questions before registering? Reach out.

What You Will Learn

This module moves through three interconnected sections. You arrive with your own experience of organizational life – the contexts you work in, what you understand about organizational health, and what you want to be able to do differently. The learning builds on that experience: first for seeing the state of an organization clearly through a participative diagnosis, then for designing and guiding the work of renewal in a way that fits your organization’s specific needs, and finally for translating everything into a plan you can act on.

Who This Is For

This module is designed for leaders, coaches, consultants, and facilitators who want to develop the practical capacity to diagnose and guide organizational health renewal – whether from inside an organization or as an external practitioner.

This workshop is a particularly good fit for:

  • Leaders who are responsible for the conditions in their organization and want to develop the capacity to lead the work of renewal
  • Coaches and consultants who want to offer organizational health assessment and regeneration as part of their practice
  • Human resources and organizational development practitioners working with culture, capacity, and organizational change
  • Facilitators building toward the Designing Thriving Organizations or Train the Trainer learning paths
  • Internal change leads in nonprofits, NGOs, and social enterprises

Path to Organizational Health and Balance is the required foundation for this learning. If you have not yet completed Path, we encourage you to begin there – it is a complete learning experience in its own right and the foundation this module builds from. You’ll find it offered in the weeks before Regenerating Organizational Health and Balance begins.

Your Facilitators

Regenerating Organizational Health and Balance is facilitated by Birgitt Williams, co-creator of the Genuine Contact Way of Working, and Rachel Bolton, Director of the Genuine Contact Organization and authorized Genuine Contact Trainer since 2002.

Head and shoulders photo of Birgitt Williams in a blue dress with an outdoor natural background

Birgitt Williams , co-creator of the Genuine Contact Way of Working, brings to Regenerating Organizational Health and Balance a gardener’s understanding of living systems: that the conditions for thriving require active, ongoing attention – not a single intervention. She sees organizations as living systems with inherent potential, and finds genuine joy in working alongside participants to help them reach it. More than thirty years of practice have deepened her conviction that every organization holds within it the conditions for its own flourishing – and that conviction shapes how she supports this learning. Birgitt is based in North Carolina, USA.

Rachel Bolton came to Regenerating Organizational Health and Balance through a conviction she has carried for years: that organizational health is not a destination but something that requires conscious, ongoing cultivation – and that regeneration is always possible, no matter where an organization starts. She has spent much of her consulting career listening to people describe what makes work depleting: rarely the work itself, but the conditions around it. This module gives organizations a meaningful framework for exploring those conditions together. Rachel has been an authorized Genuine Contact Trainer since 2002 and is based in Kitchener, Canada.

What Participants Say

Here is what participants have said about their experience with Regenerating Organizational Health and Balance.

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Workshop Details and Investment

Logistics

📆 Dates: August 13, 14, 20 & 21, 2026

🕘 Daily schedule: 9:00 am – 1:00 pm EDT

📔 Prework: 9 hours of self-paced prework. Access provided upon registration. Complete any time before August 13.

💡 Daily homework: Approximately 1 hour after each session

💻 Format: Virtual – Zoom for live sessions, Miro for collaborative activities

✅ Registration: Hosted by Dalar International Consultancy – [registration URL placeholder]

Investment

  • Early Bird rate: $797 CAD – register by July 16, 2026
  • Regular rate: $997 CAD
    • GCO Member Discount: 10% off (applies to both the Early Bird and Regular rates; cannot be combined with the group discount)

What’s Included

  • Access to the Learning Hub – self-paced materials for pre-work and an ongoing resource after the workshop

  • 4 live half-days of facilitated real-time learning

  • Workshop workbook and process guides.

  • Access to mentoring circles after the workshop

  • Certificate of completion

  • First-year complimentary GCO membership for participants attending their first Genuine Contact learning module

Packaged Learning Opportunity

Path to Organizational Health and Balance is the prerequisite learning for Regenerating Organizational Health and Balance. It’s being offered in the week before this module, running August 6 & 7, 2026. When you register for both together, you will receive $100 off your total registration fee. Add both workshops to your cart before checkout and the discount will apply automatically.

Frequently Asked Questions

Yes. Path to Organizational Health and Balance is the required prerequisite for this module. The learning here builds directly on the framework, tools, and planning work developed in Path – and without that foundation, important context would be missing. If you have not yet completed Path, we encourage you to begin there. It is offered several times a year, including in the weeks before this workshop, and is a complete learning experience in its own right.

Once you register, you will receive access to the Learning Hub – a self-study resource that includes background reading, reflective exercises, and an introduction to the frameworks you will work with during the live sessions. Plan for approximately 9 hours of preparation, completed at any point before August 13. The pre-work is designed to make the live sessions more productive and meaningful from the start.

The live sessions are held on Zoom. Collaborative activities use Miro – a shared digital workspace that does not require prior experience. You will receive orientation information before Day 1 so you can get set up comfortably in advance.

The four live sessions are designed as an integrated learning experience, and attendance at all four is strongly encouraged. If you anticipate a scheduling conflict, please reach out before registering to discuss whether this offering is the right fit for your timing and how you will be supported to catch up with the learning materials.

Participants come from a range of backgrounds – organizational leaders, consultants, coaches, facilitators, and human resources practitioners – and from organizations of many kinds, including nonprofits, NGOs, social enterprises, and purpose-driven businesses. The diversity of experience and context in the room is part of the learning.

You will leave with a clear, practical understanding of how to use simple, duplicable frameworks to diagnose and guide the regeneration of organizational health and balance. You will also leave with a personal diagnosis plan and a set of concrete commitments for applying this work in your own organization or practice.

Yes. You’ll find Regenerating Organizational Health and Balance in 2 learning paths:

Learning paths offer you a way to go deeper into what matters most to your work. Rather than wondering which module to take next, you can follow a carefully designed journey that builds your capacity layer by layer, giving you comprehensive knowledge and integrated skills to accomplish your bigger leadership and organizational goals. After Regenerating Organizational Health and Balance, choose the next step on your learning journey.​

Dalar offers Regenerating Organizational Health and Balance once a year. If these dates don’t work for your schedule, additional offerings from authorized Genuine Contact Trainers around the world are listed in the GCO events calendar. If you would prefer a dedicated offering for your organization or a group you bring together – a minimum of 6 participants is required – reach out to Rachel to discuss what that could look like.

The central difference is where the wisdom comes from. This approach is built on the belief that the capacity to understand and regenerate organizational health already exists within the organization – it does not need to be diagnosed from the outside and prescribed from above. Rather than following a fixed change process, you will develop the capacity to design a regeneration process that is well-suited to each organization’s starting point and specific needs. The frameworks are simple, duplicable, and designed to build internal capacity that stays after the process is complete.

Yes. If your organization needs to pay by invoice or purchase order, please reach out to Rachel before registering so those arrangements can be made.

Full or partial refunds are available. You’ll find the details in the registration terms and conditions.

An Invitation

Organizational health is not a state you arrive at once and then maintain without attention. It is something that requires conscious, ongoing cultivation – and it can be regenerated, no matter where an organization is starting from. That is the conviction at the center of this module, and it is what the learning is built to support.

When you join this workshop, you are joining a community of practitioners and leaders from across the Genuine Contact network who are doing this work in their own organizations and communities around the world. You will leave with frameworks you can use immediately and a plan for how to use them, supported by mentoring circles as you put them into practice.

If you are ready to develop the practical capacity to guide the work of organizational renewal – and to do it in a way that builds the organization’s own capacity rather than creating reliance on outside expertise – this is the right next step.

Have questions before registering? Reach out.

Supporting Learning in Teams and Groups

At Dalar, we are big believers in whole teams and groups learning together. To support group learning, we are pleased to offer the following team discounts:

  • 20% off for 3-5 participants
  • 40% off for 6-10
  • groups of 11+ please contact us for pricing or in-house training opportunities

Project, intact, cross-functional, and leadership teams, small organizations, boards, and volunteer groups are some examples of the kinds of groups eligible for these discounts. Contact Rachel Bolton for registration details.

This offer is applicable to Early Bird and Regular Rates of registration. It cannot be combined with any other discounts available (i.e Genuine Contact Organization member discounts).

Part of the Genuine Contact Way

This module offers a complete set of skills and knowledge that creates value on its own. It’s also part of the Genuine Contact Way – a modular approach designed with intention. You can engage with specific modules to meet particular goals in your work and life. When you’re ready to expand your learning, comprehensive Learning Paths are available, including Simplifying Leadership, Participatory Methods that Get Results, Designing Thriving Organizations, Aligning with Your Genuine Self, and Train the Trainer.